Shipping Policy

Welcome to Blue Stripes Urban Cacao. 

Blue Stripes is owned and operated by Blue Stripes LLC.

This Shipping Policy applies to all products purchased through:

https://www.bluestripes.com

Blue Stripes is committed to delivering products in perfect condition at the address indicated by the customer on the checkout page.

In order to optimize delivery, we thank the customer for indicating an address to which the order can be delivered during regular business hours.

 

U.S SHIPPING

Blue Stripes delivers to all over the country.

 

Blue Stripes orders are shipped and delivered on business days (Monday – Friday – 9:00 AM – 5:00 PM). For security reasons, Blue Stripes will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address.

 

SHIPPING COSTS

Blue Stripes offers free shipping on all orders over $50.00 USD.

Shipping costs for orders under $50.00 will be calculated and shown on the checkout page.

 

FREE SHIPPING PROMOTIONS

From time to time, Blue Stripes runs free shipping promotions. Please note that free shipping promotions will be applied to your order on the checkout page.

 

SHIPPING TIMES

Products will be delivered the next day on orders over $50.00 USD.

For orders under $50.00, standard shipping times will apply.

Shipping times may vary according to the customer’s delivery location.

 

DELAYS

Blue Stripes is not responsible for delays in shipping or delivery due to natural or uncontrollable events. Additionally, Blue Stripes is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays. Transit time does not include Saturday, Sunday, or Holidays.

 

UNDELIVERED PACKAGES

If at the time of delivery, the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned and extra charges may apply for shipping costs.

 

WRONG DELIVERY ADDRESS

Blue Stripes will not take charge or make returns for lost or undelivered packages due to wrong shipping addresses. Please be sure to provide correct and accurate shipping addresses at the time of purchase. 

 

SECURE DELIVERY ADDRESS

Blue Stripes recommends customers provide a secure delivery address, such as your home or place of employment. Blue Stripes is not responsible for lost or stolen parcels.

 

SHIPPING COMPLETED

Each delivery is considered made from the moment in which Blue Stripes makes the product available to the buyer, which is materialized through the control system used by the courier company.

 

CONTACT INFORMATION 

If you have questions or concerns about these Shipping policies, please contact us throw our contact page or contact us at: 

Phone: +1 (917) 265-8737 

hello@bluestripes.com